Help Desk Entry Level- on site Pine Brook , NJ ( North Jersey )

08 Jul Help Desk Entry Level- on site Pine Brook , NJ ( North Jersey )

We are seeking a Entry Level Help Desk Tech who is looking to start their career to join our team ! You will resolve computer-related issues for our clients.

• Location is Pine Brook, NJ – ( north jersey, one town over from Whippany ) on site
• Position is on site Monday – Friday
• pay is $18 hour
• this is a contract to hire position – after 3 months you will have the option of going perm with , benefits, vacation, paid calendar holidays
• Opportunity for growth within the company

Responsibilities:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions

Qualifications:

• Previous experience is a plus but not a must : in IT, customer service, or other related fields
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor
• Any certs a plus

If you are interested in the position please e mail me your resume Tiffany@ralphclarkassociates.com

thank you