Consult position : IT Support Engineer Level 1 – Little Rock, Arkansas

19 Aug Consult position : IT Support Engineer Level 1 – Little Rock, Arkansas

IT Support Engineer Level 1

** this is a consulting assignment in Little Rock , Arkansas  for $17 – 20 hour 1099 or corp to corp only

Job Responsibilities :
• Escalating IT issues to the IT manager where necessary
• Responsible for managing backups and tape rotation
• Diagnosing and resolving technical issues
• Undertaking small- to medium-sized IT projects as instructed by the IT manager
• Providing desktop support
• Supporting and maintaining Desktops
• Setting up and configuring new laptops and desktops
• Installing authorized software to laptops and desktops
• Ensuring security and upgrades are applied to desktops and laptops and kept up to date
• Antivirus installation to all desktops and laptops
• Fault finding to laptops and desktops
• Reporting faults and maintaining logs on servers, desktops and laptops
• Completing internal user moves including phones
• Patching of network and phones
• Ensuring all logs for equipment and users are maintained
• Creating purchase requisitions for IT hardware/software
• Ensuring licensing for all software purchased is recorded and maintained
• Exchange server mailbox maintenance including archiving mailboxes
• Setting up new users and disabling expired accounts in accordance with HR requirements

Additional Responsibilities :
• Preparing documents, meeting materials and correspondence
• Performing basic administrative support duties, as required, to meet specific operational objectives
• Performing miscellaneous job-related duties as assigned by the IT manager
• Providing assistance as required to the IT manager
• Providing assistance and support to colleagues in IT-related matters
• Ensuring that a high level of customer service and support is provided to all internal and external customers
• Adhering to company protocol as laid out in the Company Handbook
• Additional responsibilities as requested by the IT manager

Job Requirements :
• The position is on site in Little Rock, Arkansas and is a consulting position that will be a 3 year assignment
• Must be a USC or Green Card Holder only
• Again position will be working on site with some remote after hours also
• This will be a 40 hour work week , hours will be 9 am to 5pm
• There will be paid OT after 40 hours
• Position will be paid as either 1099 or C2C only
• Pay is every 2 weeks
• Pay rate $17 to $20hour
• Must be able to pass a security check background for the company
• Preferred 1 to 2 years of experience or recent grad that has internship experience
• Must have good communication Skills
• Interview process is 2 phone interviews and a final zoom or video /skype/Microsoft team interview
• Start date is asap for this position
If you are interested please e mail me with a copy of your resume : Tiffany@ralphclarkassociates.com