IT Help Desk Position / FT/ Pine Brook, NJ

16 Feb IT Help Desk Position / FT/ Pine Brook, NJ

We are seeking an Entry Level Help Desk Tech who is looking to start their career to join our team ! You will resolve computer-related issues for our clients.

• Location is Pine Brook, NJ – ( north jersey, one town over from West Caldwell )
• Position is on site Monday – Friday 10 am to 6 pm
• pay is $18-19 hour
• This is a contract to hire position , after 3 months medical benefits, vacation, paid calendar holidays will be offered
• Entry Level position with opportunity for growth within the company
• Will Discuss the company this position is with when we do the phone interview with applicants
• Will reach out to you via e mail once we receive your application to set up a phone interview
• Please read the spec before applying serious inquiries only

Responsibilities:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions

Qualifications:

• Previous experience is a plus but not a must : in IT, customer service, or other related fields
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor
• Any certs a plus
• If you are interested in the position please e mail me your resume Tiffany@ralphclarkassociates.com